Exclusive
TMZ
Wag! dog walking app promises to put your pets in the hands of the best walkers, but comes up way short and then dangles Olivia Munn as a shiny object to quiet upset owners … according to a new lawsuit.
Dog lovers probably already know, but for the rest of you … Wag! is an app that hooks up dog owners with nearby dog walkers — strictly for walking pets. It ain’t Tinder.
The problem in the eyes of one user, Barbara Meli, is the app is hiring untrustworthy people to walk your dogs — and some pet owners are paying the ultimate price.
In the suit, Meli says she got suspicious after attempting to hire a walker through the app — there was very little info about the suggested walker — so she hired an attorney to launch an investigation. She claims they discovered Wag! walkers lost at least 11 dogs from 2015 to 2018, and several more just last month.
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She says the recent case of a dog named Benny in NYC is a prime example. After Benny went missing … Wag! sent Olivia Munn to meet Benny’s owners and to minimize the bad press. Later that week, Benny was found at a Wag! walker’s home.
According to the suit, Wag! claims to use a “robust vetting process that includes application and verification process, a third party background check, an online test covering dog safety.” They claim only 10 percent of applicants make it through the rigorous checks.
Meli’s suing Wag! — not Olivia — for falsely advertising it’s giving you the best walkers possible … while also stuffing its user agreement with disclaimers that say IF a walker screws up, it’s not on Wag! and you can’t sue.